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Brakes

Posted: Mon Jun 11, 2012 10:33 am
by Relaxo
Does anyone here know cars?

I just had my rear brakes replaced (new drums, shoes and hardware) and now I find the brake pedal pulsates when I brake. The mechanic says this is the front brakes, and that I only notice it now because they're doing a normal amount of braking after having done more of the work than they should have when teh rear brakes were bad before.

To me, this sounds like a snowjob... your thoughts?

Thanks much!

Re: Brakes

Posted: Mon Jun 11, 2012 2:24 pm
by Sir Ironside
Relaxo wrote:Does anyone here know cars?

I just had my rear brakes replaced (new drums, shoes and hardware) and now I find the brake pedal pulsates when I brake. The mechanic says this is the front brakes, and that I only notice it now because they're doing a normal amount of braking after having done more of the work than they should have when teh rear brakes were bad before.

To me, this sounds like a snowjob... your thoughts?
I'm going to preface this by saying, "I'm not a mechanic." but I've worked on my own cars for decades.

It is really really hard to give a true, proper answer without actually seeing and driving your car but I can give you an educated guess.

First off, what your "mechanic" told you is, as far as I'm concerned is, bullshit. In a vehicle that uses drums for the rear, the front brakes do a lot more of the work regardless if the back breaks are new or old and would not be the problem. Ever see those guys with the fancy muscle cars smoke their back tires and the car doesn't move? he doesn't have some kind of hybrid breaking system. The front brakes are preventing the car from going forward and there is enough torque that it over powers the back breaks letting the wheels spin. That is just to show you just how important back brakes and front brakes are in stopping. (Though those guys are killing the hell out of their back breaks and will need replacing earlier.)

What it does sound like is if you've had all those repairs done to your back breaks that the new parts are just settling and the pulsating should disappear as soon as the shoes start to match the drums. Worse case scenario: your mechanic has installed either warped or bad drums and they need to be replaced. Give it a week and the pulsating is just as bad, go to another mechanic and tell him your the problem and the back breaks have just recently been replaced.

In any event, if this is what the "mechanic" told you was the problem it sounds like he is setting you up to get your front brakes replaced, when there is no reason to do so. Only replace those once your hear, squealing from the front breaks. Your front breaks have a mechanism that tells you when the shoes need to be replaced, that is the squealing sound.

I'm going to go out on a limb hear and say your drum probably didn't need replacement, and probably the breaking mechanism (Though it isn't a bad idea if it is a older car.) I didn't see the drums, but they last forever and if the drums where getting too thin then they needed replacing, otherwise you could of had the drums machined down to make the surface smooth again, and would've cost a lot less than having them replaced.

Just a question. When you brake does the breaking seem firm (Beside the pulsating), or does it feel spongy?

If your brakes feel spongy, or you have to depress your peddle more firm or the break peddle needs to be depressed more than usual. You have air in your break line and the air needs to be removed. Which doesn't take much and the "mechanic" should have already done that. It isn't anything wrong with the car, nor is it anything you did. If what I've said is true, take it back to the mechanic and get the problem solved, If he tries to charge you, laugh or something and tell him your not paying him extra for something he should have done on the original repair.

If the above is happening, gradually, overtime, your brakes are leaking fluid and need to be fixed pronto.

Either way, if the problem goes away after a week I'd never go back to that mechanic.

Too bad I don't live near you, I'd have done it for free and you'd just have to pay for the parts. I've heard horror stories when it comes to brakes, A acquaintance of mine had both the front and back brakes "repaired" and it cost him around $900. I could have done both (With parts) for around $100. And probably less after determining what needed repair or replaced.

I always say that finding a good mechanic is like finding a good doctor.

I've tried to cover as many bases as I can via a forum. But, I will say your mechanics excuse for the pulsing is complete and utter bullshit. So, yes this is a snow-job.

Re: Brakes

Posted: Mon Jun 11, 2012 6:45 pm
by Relaxo
Thanks man!

How do you feel about the theory that the wiggle could be the rear pads "breaking in" ?

since the wiggle/pulsation does NOT occur when I pull the ebrake handle, I believe the pulsation is from the front brakes.
(I also have almost no idea what I'm talking about)

assuming it was the rear pads/shoes breaking in, how do we feel about several hard stops to clean the surface and make it smooth?

Re: Brakes

Posted: Mon Jun 11, 2012 9:47 pm
by Breakdaddy
I know that on my own car, the manual says that if the brakes feel like they are pulsating regularly when you brake, that there could be rust on the calipers and that it needs to be seen by a mechanic. Hope that's not the issue youre experiencing, chief. That gets expensive with a quickness.

Re: Brakes

Posted: Mon Jun 11, 2012 11:32 pm
by Sir Osis of Liver
Breakdaddy wrote:I know that on my own car, the manual says that if the brakes feel like they are pulsating regularly when you brake, that there could be rust on the calipers and that it needs to be seen by a mechanic. Hope that's not the issue youre experiencing, chief. That gets expensive with a quickness.
Just went through that with my wife's car. Mechanic was nice about it. Basically...pull off the tire, look at the brakes, then hit it with a hammer. Fixed. :D

Re: Brakes

Posted: Tue Jun 12, 2012 12:29 am
by Sir Ironside
Relaxo wrote:Thanks man!

How do you feel about the theory that the wiggle could be the rear pads "breaking in" ?

since the wiggle/pulsation does NOT occur when I pull the ebrake handle, I believe the pulsation is from the front brakes.
(I also have almost no idea what I'm talking about)
Again it is the front breaks doing most of the work, not the back breaks. The emergency brake is just that, it is for emergencies and locks up quicker than applying the breaks.

I use occam's razor when applying diagnosis. If this pulsating happened after you only got the back breaks fixed the front brakes should still work as normal. They don't go out of line just because you fixed one and not the other. I'd be suspicious of just what the mechanic did if the front breaks are suddenly pulsating.
assuming it was the rear pads/shoes breaking in, how do we feel about several hard stops to clean the surface and make it smooth?
No, do not do this. You are not cleaning the surface, everything should be smooth if everything is brand new. The pads surface to the drum surface might be misaligned. I'll also note if this is the case this mechanic is garbage. Even I can align shoes to drums and in most cases it does this automatically without fiddling with it, that is how they are designed.
Breakdaddy wrote:I know that on my own car, the manual says that if the brakes feel like they are pulsating regularly when you brake, that there could be rust on the calipers and that it needs to be seen by a mechanic. Hope that's not the issue youre experiencing, chief. That gets expensive with a quickness.
I highly doubt this is it. If your calipers are rusted not only would you get the wiggle but you'd be panicking because it is not stopping as fast as your used to. And, again this wouldn't happen over-night.

The more I think about it, it does sound like your front brakes. Your rotors surface may need to be milled or replaced. If it is thick enough just milled.

Like I said it is very hard to diagnose something without actually seeing it. I just find it bizarre that you'd have this problem after the back brakes was fixed. And, by the mechanics explanation he is either inept or screwing with you. It isn't beyond reason to think he replaced your front rotors with crappy ones so you'd have to go back and get the front ones fixed. I've run across a few of those, over the years. If they think you have no idea about fixing cars they can make-up things that need to be fixed that really don't need to be. I only go to a mechanic if it is something too big of a job for a back-yard mechanic. They've tried to screw me over, but I know what the problem is, I just can't fix it. That's when I call them a asshole and go to another mechanic. Problem is it is very hard to prove anything. You have no idea what your front rotors used to look like, so you have no idea if they where replaced with shitty ones.

Also don't think that big chain mechanic business' are better than the smaller local ones. It has been my experience that local mechanics are less likely to try and sell you stuff you don't need. Local mechanics depend on repeat customers and if they start getting a reputation of screwing people they won't be in business long.

Again, if it is the calipers (which I doubt) they are not hard to change. I really wish I lived closer to you, I'd saved you a ton of money.

Really the only advice I can give you is go to another mechanic and tell him what you just got fixed, what the new problem is and exactly what the other mechanic said.

In the future most mechanics will diagnose the problem for free, and if it isn't too serious get a quote from him, say you'll think about it, then go home and start phoning around for other quotes with your new knowledge (You'll need to know make, model, year [sometimes how many doors] and type of engine.) Those should all be in the manual you got with your car. If you don't have the manual it should be pretty obvious what it is. Your engine should tell you what it is by opening the hood and looking at the top. It'll say something like 3.4 liter or whatever. A lot of cars had different versions and you'll need to know that. But, it'll be on the car somewhere on the outside. Mine is a Chevy Blazer, but in the same year they had different kinds of Blazers. Mine is the Blazer LS (It says so on the side of my truck.) and I think there were three other models of different sizes with different engines.

You'll be surprised just how different the quotes can be. You also have options. Most mechanics will not tell you your parts options, most will just install factory parts. These are usually the most expensive. There are "generic" parts that are cheaper. They'll tell you they are not as good as factory ones, which is true, but not as big of a gap as they want you to believe. If you have an older car go with the generic. There is no point of getting factory parts for a old car. Factory and generic all have warranties and the warranties on generic are usually shorter. But, if the part doesn't break before the warranty is up then there are really no worries about it failing after the warranty ends.

You also can get rebuilt parts which are also good and cheaper and if you have a decent scrap yard that sells parts these are usually dirt cheap and most scrap yard parts, the people there will only sell it to you if it is in good shape. My front shocks needed to be replaced. I got two front shocks at a scrap yard for $25. I installed them 3 years ago and they still work perfectly. Though I doubt any mechanic will give you that option because they have no warranty. So, really that is for the do-it-your selfer. So, this doesn't apply to you. :P

I know the above seems a little overwhelming, but telling and doing are two different things. Actually going out and getting this info is pretty easy.

Mechanics like yours pisses me off. I'd tell everyone I know to not go to this mechanic. Word of mouth can be a killer.

Re: Brakes

Posted: Tue Jun 12, 2012 1:07 am
by MormonYoYoMan
Evidently reading about others' car troubles causes car troubles of one's own. Car died to death on Cherie today, probably starter. Will find out more $$$ tomorrow $$$.

Re: Brakes

Posted: Tue Jun 12, 2012 1:18 am
by Relaxo
Sir Ironside wrote: I use occam's razor when applying diagnosis. If this pulsating happened after you only got the back breaks fixed the front brakes should still work as normal.
THIS

So I've read your well thought out response and I really REALLY appreciate it.

Post script: when I asked the mechanic to take a look, he took a test drive, (this is the shop foreman (it's a franchine shop)) and he felt it right away and was pissed the crew let me leave with the car in this condition (it is safe) and he took a look.

Current diagnosis = faulty new rotors! How about that.... so he's replacing them Thursday at no charge (natch) when I have/had a day off. He's like the front should still be fine since we didn't touch them.

GRR!!!!!

But as customer service snafu's go, he's handling it well so far, I feel.

we'll see.

BUT once again, thanks everyone for the advice (mostly Ironside, it looks like you spent some time on this!) and the kind words everyone!

Re: Brakes

Posted: Tue Jun 12, 2012 10:04 pm
by Breakdaddy
Stories like this make me very happy that Im under a full maintenance warranty with my dealership (not that it was cheap). I hope I never have to use it, even though I paid premium price for it.


Im happy that you appear to be getting satisfaction from the business. I hope that pans out as anticipated!

Re: Brakes

Posted: Wed Jun 13, 2012 12:34 am
by Relaxo
yeah, ish.
the customer service is ok, but this shouldn't have happened. we'll see. i happen to be off Thursday, so it's not a huge deal to drop it off and go about my day but it's an inconvenience.

I had an extended warrantee on this car, and when part of the power steering system crapped the bed, that deal saved me like, 1400 or some insanity like that. WOW. but that ended at 100,000 miles.