Contacting Steve

Jerm · Post by **Jerm** » Thu Nov 06, 2008 9:40 am

Hey,

what's the best way to contact Steve about ordering stuff?

I sent him an email but have still not gotten a reply. Since I'm in Belgium a phone call is not that obvious for me.

Or has he changed email addresses?

Thanks,

Jeremy

Lord Dynel · Post by **Lord Dynel** » Thu Nov 06, 2008 12:09 pm

I'd say still the best way to contact him is to call, if you can swing a short, sweet international call.

As far as I know, his email works okay. I know (or I think I know ) he was having an email issue a while ago, but I thought I heard that all that was cleard up. But I have always heard that calling him was best.

serleran · Post by **serleran** » Thu Nov 06, 2008 5:38 pm

Email should be working since the actual email address has not changed -- only the server for it. If you're still not getting through, PM gideon_thorne and he will take care of you. Normally, phone call is the best way, but that is not much help for people outside the US.
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Troll Lord · Post by **Troll Lord** » Thu Nov 06, 2008 5:43 pm

Send the email to orders at trolllord.com please

Thanks!

Steve
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Jonathan of White Haven · Thu Nov 06, 2008 7:31 pm

Troll Lord wrote:
Send the email to orders at trolllord.com please

Thanks!

As much as I'd like to take credit for this (buffing fingernails)--as I had suggested a separate "orders" email account to you several weeks ago, I have a feeling that the idea had already been percolating.

No matter where it came from, it's a great idea and should help keep your personal mail separate from business mail.
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Jerm · Post by **Jerm** » Wed Nov 12, 2008 11:07 am

Just sent the mail, hope for a quick answer in order to quickly send in the money and getting the goods at latest by Christmas
Cheers,

Jer'm

Jerm · Post by **Jerm** » Fri Nov 14, 2008 10:39 am

any idea how long it takes TLG to reply to my order mail?

Thanks,

Jer'm

moriarty777 · Post by **moriarty777** » Fri Nov 14, 2008 12:08 pm

Jerm wrote:
any idea how long it takes TLG to reply to my order mail?

Thanks,

Jer'm

I normally get decent response times (a day or so) but that also is depending on if there is any backlog for one reason of another. If TLG is having a SALE, it could talk a few extra days but always within a week in my experience.

Steve has just had something of a SNAFU with his computer so I would expect a bit of a backlog.

M
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DangerDwarf · Post by **DangerDwarf** » Fri Nov 14, 2008 3:55 pm

Jerm wrote:
any idea how long it takes TLG to reply to my order mail?

Thanks,

Jer'm

I ordered a subscription to the Crusader on the 9th of this month and got confirmation on the 13th.

Jerm · Post by **Jerm** » Sat Nov 15, 2008 4:19 pm

just a little heads up: Steve replied to my mail yesterday
UW and some extra's will soon be on it's way to me

gideon_thorne · Post by **gideon_thorne** » Sat Nov 15, 2008 9:24 pm

Steve's like a viagra user. Takes him a little while, but he gets there eventually.
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