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rob
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Post by rob »

Twice I've written to the Trolls at TLG inquiring about access to new products with no response. This troubles me. Why can't someone at TLG at least respond at their new products.... The world wonders!

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dutch206
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Post by dutch206 »

Because they are busy trying to get the Castle Keeper's Guide out the front door before Gen Con next month. Don't take it personally. We expect them to ignore everybody until then. The earth will stop turning if that book isn't released on time.
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Post by Lord Dynel »

It's not easy getting a response sometimes, sir. Be vigilant!
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Post by Rigon »

Your best bet is to call. The Trolls have an aversion to email.
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Frost
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Post by Frost »

You can try to Private Message them via the forums as well. They respond to that.
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Sir Osis of Liver
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Post by Sir Osis of Liver »

You can also catch Steve if he shows up to a society Friday night chat. I got lots of dirt last Friday that way.

rob
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Thanks

Post by rob »

Thanks for info/insight all. Get frustrating at times.

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Post by DaveyB »

rob wrote:
Twice I've written to the Trolls at TLG inquiring about access to new products with no response. This troubles me. Why can't someone at TLG at least respond at their new products.... The world wonders!

Yeah, I've had this happen before too. Like everyone else has echoed, a phone call is the best way, followed by private message via the forums. I had emails go un-answered for up to two weeks, but in the end, they always reply. Eventually!

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Post by Troll Lord »

Rob,

I dropped you a PM!

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