Why I like Cubicle 7....

Treebore · Post by **Treebore** » Wed Apr 14, 2010 7:57 pm

Not only do I like what they help get published, such as Wild Talents (Slimy you better run this one!), Starblazer, Qin, Doctor Who, and others, but I also like their customer service.

I recently ordered the Wild Talents 2E book, and was supposed to get a free PDF with my order. After about 18 hours I contacted Cubicle 7 about not getting the PDF. I got a response telling me how Arc Dream had to send me the coupon code for RPGNow, and that he had forwarded my e-mail to them.

Well, this kept going from this past Saturday to about 15 minutes ago, but Cubicle 7 stuck with me, kept bugging Arc Dream for me, and I finally got my PDF.

So not only do these people pick cool RPG's to publish, but they also know good customer service.
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Post by **Breakdaddy** » Wed Apr 14, 2010 8:27 pm

Good company, good products, good people. They're aces in my book.

Secret Skeleton · Post by **Secret Skeleton** » Wed Apr 14, 2010 9:16 pm

I like the production value of their products. I will admit my Victoriana book has some misprinted pages, but I have taken no action towards getting it replaced. With your testimony, I will contact their customer service.

Eisenmann · Post by **Eisenmann** » Wed Apr 14, 2010 9:48 pm

Indeed. It's cool that they really do listen to gamers. Early in the lead up to Starblazer Adventures Chris Birch and I were emailing back and forth ideas. It's just cool.

serleran · Post by **serleran** » Wed Apr 14, 2010 9:53 pm

Well, I'll consider buying something they make. Just have to figure out what that something might be.
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Wulfgarn · Post by **Wulfgarn** » Wed Apr 14, 2010 10:29 pm

I really like thier products I bought the DR Who game and the screen and it the screen is inDE-Freakin- Structable

Seriouls my house was robbed the other nite and I musta rolled a 20 followed up by a good d100 roll on a Role master crit chart cause - damn it I knocked the guys head clean out his back side without even putting a bend in the screen

_ cros my heart hope to ah....

Sir Ironside · Post by **Sir Ironside** » Wed Apr 14, 2010 10:32 pm

Hard to believe that they share the same office space and are under the same umbrella as Mongoose Games. Kind of like the Ying and the Yang of rpg's.

Doesn't hurt that they keep getting very cool licenses like Lord of the Rings.
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Omote · Post by **Omote** » Wed Apr 14, 2010 10:40 pm

serleran wrote:
Well, I'll consider buying something they make. Just have to figure out what that something might be.

Lord of the Rings is the only thing I'm interested in from these guys, and only because of the production values. I hear there have some uber famous Tolkien artists doing some of the art.

~O
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slimykuotoan · Post by **slimykuotoan** » Wed Apr 14, 2010 10:42 pm

Yeah, I picked up their '100 Sci-fi Adventure Seeds' -which is game system neutral- and I must say, I'm purty impressed.

What a nifty, truly usable item.

Not to worry Treebore, I'm straining at the bit to run this one!
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Lurker · Post by **Lurker** » Thu Apr 15, 2010 12:57 am

There is a few things they have that I've thought about getting after I catch up on the recient TLG books I haven't had a chance (or the money) to get.

Quote:
Doesn't hurt that they keep getting very cool licenses like Lord of the Rings.

That on the other hand jumps up to close to the top of the list!
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serleran · Post by **serleran** » Thu Apr 15, 2010 1:04 am

I dunno... not really a fan of playing in a setting that is novelized or adored by everyone in the game group because I don't want them to say something like "that cannot happen because the Bible of Holy Written Words forbids it; it happens like this..." and then I have to hear how it "really works" even if its my game. Same reason I never cared to play Star Wars or Star Trek (aside from them both being sci-fi (which I find boring to play.) So, while the LotR might be a great, awesome, game... it's doubtful I'd even touch a book much less buy it and play.

Might be fun to play in a game like that, ran by someone else...
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Omote · Post by **Omote** » Thu Apr 15, 2010 1:13 am

Omote wrote:
Lord of the Rings is the only thing I'm interested in from these guys, and only because of the production values. I hear there have some uber famous Tolkien artists doing some of the art.

~O

Oh yeah, I forgot they put out a cool version of Barbarians of Lemuria too. So Barbarians of Lemuria and Middle-Earth. That's it.

~O
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Treebore · Post by **Treebore** » Thu Apr 15, 2010 3:12 am

Sir Ironside wrote:
Hard to believe that they share the same office space and are under the same umbrella as Mongoose Games. Kind of like the Ying and the Yang of rpg's.

Doesn't hurt that they keep getting very cool licenses like Lord of the Rings.

Actually for the last 4 years they (Mongoose) have been top notch as well, both in books and customer service. Like who else would give you a new Traveller Core book because they printed a new one with better art in it and you complained? No one. So Mongoose is in my top 5 as well over the last few years.

No, I am not the one who complained.
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Sir Ironside · Post by **Sir Ironside** » Thu Apr 15, 2010 4:46 am

Treebore wrote:
Actually for the last 4 years they (Mongoose) have been top notch as well, both in books and customer service. Like who else would give you a new Traveller Core book because they printed a new one with better art in it and you complained? No one. So Mongoose is in my top 5 as well over the last few years.

Well TLG and Steve Jackson games to name two more.
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Eisenmann · Post by **Eisenmann** » Thu Apr 15, 2010 9:46 am

Treebore wrote:
Actually for the last 4 years they (Mongoose) have been top notch as well, both in books and customer service. Like who else would give you a new Traveller Core book because they printed a new one with better art in it and you complained? No one. So Mongoose is in my top 5 as well over the last few years.

No, I am not the one who complained.

Yep, Mongoose's customer service is really good and they've been handling Traveller and Runequest very, very well in my opinion.

Secret Skeleton · Post by **Secret Skeleton** » Thu Apr 15, 2010 10:24 am

My friend had six consecutive Pathfinder Adventure Path books fall apart during the first or second session of play. He complained of this on the forums and was given a single replacement.

He complained again when the replacement fell apart.

Lisa Stevens told him he was using the book incorrectly.

Treebore · Post by **Treebore** » Thu Apr 15, 2010 4:34 pm

Secret Skeleton wrote:
My friend had six consecutive Pathfinder Adventure Path books fall apart during the first or second session of play. He complained of this on the forums and was given a single replacement.

He complained again when the replacement fell apart.

Lisa Stevens told him he was using the book incorrectly.

I have only used parts of two AP's so far, but neither of mine are in danger of falling apart. Which AP did this? I could see this happening if he tries to force them to lay open flat.
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Aladar · Post by **Aladar** » Thu Apr 15, 2010 5:03 pm

I really like what I have read so far in their Starbalzer Adventures RPG, although we have not actually played any sessions as of yet.

I look forward to seeing their LotR RPG.
I really like the world. I still play and run the old MERP RPG modified with a few RM rules when we are not playing C&C.
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