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A place to discuss out-of-print or discontinued TLG products.
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CZ Upper Works question

Thu Mar 12, 2015 3:02 pm

Hey,
This is a question for the Trolls-in-Chief of TLG.

I realize that I'm probably out of luck BUT I just looked through my CZ: The Upper Works boxed set and see that the illustration/map booklet is missing. If you have any in stock would it be possible to get that booklet shipped or a pdf of the book emailed to me (even though the product is discontinued).

Thanks for any reply, even if it's not possible.

Re: CZ Upper Works question

Thu Mar 12, 2015 5:10 pm

I'd be shocked if they have it, but I wish you luck. As best I recall, they had to destroy all remaining Gary product after their license was revoked.

Re: CZ Upper Works question

Thu Mar 12, 2015 5:11 pm

Buttmonkey wrote:I'd be shocked if they have it, but I wish you luck. As best I recall, they had to destroy all remaining Gary product after their license was revoked.

That's what I remember being the case also.

R-

Re: CZ Upper Works question

Thu Mar 12, 2015 5:35 pm

Thanks guys. I contacted the Trolls and, hopefully, they can scrounge up something!

Re: CZ Upper Works question

Fri Mar 13, 2015 1:05 am

Wow, sorry! I bet you're pissed that you didn't review your order those many years ago.

But, I should think that they may and probably should have a digital or print copy for product support and customer service, even if their license was ended!

The purchase of a product and it's contents is a contract. And so, I should think they would have re-placement/missing items in stock for such a scenario to ensure the fulfillment of said contract.

Unless some statute of limitations is involved.

BM! Any thought on this?

Re: CZ Upper Works question

Fri Mar 13, 2015 11:54 am

I may be wrong, but if the sale was "as-is" then there is no recourse, and you accept the item in the condition and state at the point of sale. Caveat emptor and all that.

I don't remember it being an "as-is" sale, but I also didn't purchase mine. Sometimes, being a contributor is helpful.

Re: CZ Upper Works question

Fri Mar 13, 2015 12:40 pm

I know, as we all do, that there's no pdf of the boxed set. I wish there was, NOT so it could be distributed all over the net, but just for private use. I don't want to manhandle my books too much. It's the old comic book guy in me. I'm always kid gloves with most everything. Thankfully, I did get the map booklet.

Re: CZ Upper Works question

Fri Mar 13, 2015 12:46 pm

I definitely should have checked all of my CZ stuff upon arrival BUT immediately enshrined it on my shelves of geek stuff. Lesson learned!

Re: CZ Upper Works question

Fri Mar 13, 2015 12:53 pm

I could have bought a second one at a game store (sometime after GenCon). Sat there for awhile, because let's face it...it may have been a Gary Gygax product, but it was most likely going to appeal to C&C players. LA, and Cyborg Commando, didn't fly off of the shelf. Either way, I eventually went back to get it (sometime in 2009). I thought one for the shelf, and one for play (with kid gloves, of course). I was too late. Somebody else bought it, and I found out why. 100+dollars on Ebay. :( At least I have one copy.

Re: CZ Upper Works question

Fri Mar 13, 2015 7:23 pm

Rhuvein wrote:BM! Any thought on this?

Yes. Never give legal advice over the internet! :lol:

My current job doesn't require me to have malpractice insurance, so I practically never give legal advice any more. I'd also note that the applicable law would vary by jurisdiction and I have no idea whether I am licensed in the state or states that are involved. All of that said, if the boxed set was purchased from a game store, try going back to them and requesting a refund. In the bizarre event they trust that booklet was missing when the set was sold, there is a chance they would refund some or all of the purchase price in exchange for getting the used set back. It may be worth more on eBay than the refund cost. I'm not saying they are obligated to issue a refund, but they might. If you got the boxed set directly from the Trolls, it sounds like you already contacted them and they are working to help you out.

Re: CZ Upper Works question

Fri Mar 13, 2015 7:36 pm

The Trolls are going to look into this after Gary Con. No matter what the resolution, I'm grateful that they responding to my email and will spend their time trying to resolve it.

Re: CZ Upper Works question

Fri Mar 13, 2015 9:19 pm

I'm sure, at the very least, you can find a friend who will let you scan the booklet for your own personal use in your boxed set.

Re: CZ Upper Works question

Tue Apr 28, 2015 3:06 am

Hopefully there is a good outcome. It's a shame that so much of Gary Gygax's creations have been moved into the land of out of print.

Re: CZ Upper Works question

Tue Apr 28, 2015 10:29 am

The Trolls took great care of me. They really are awesome at respecting their customers.

Re: CZ Upper Works question

Tue Apr 28, 2015 4:03 pm

Excellent!!!

Re: CZ Upper Works question

Tue Apr 28, 2015 8:20 pm

csperkins1970 wrote:The Trolls took great care of me. They really are awesome at respecting their customers.


Yes they are. More so than any place I've ever had dealings.

Re: CZ Upper Works question

Fri May 15, 2015 4:40 pm

csperkins1970 wrote:The Trolls took great care of me. They really are awesome at respecting their customers.

Sweet! That's great to hear read.

Re: CZ Upper Works question

Sun May 17, 2015 8:31 am

In the end, the Trolls to their level best to take care of customers.
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