Anyone else getting this?

Go0gleplex · Post by **Go0gleplex** » Tue Apr 12, 2011 4:11 pm

Over the last few days I've been getting "Service Unvailable" screens or a really funked out forum screen that needs a refresh to restore the normal appearance.

I can usually get on afterwards if I go to several other sites first.

Anyone else hitting this problem?

CKDad · Post by **CKDad** » Tue Apr 12, 2011 4:15 pm

I was seeing that quite a lot yesterday. But today the forum seems to be the fastest it's been since I've been a member - either here or back over on FreeYABB.

gideon_thorne · Post by **gideon_thorne** » Tue Apr 12, 2011 4:15 pm

Yup. Troll Lords are working on it. I think it has something to do with the amount of forum usage vs server space?

Relaxo · Post by **Relaxo** » Tue Apr 12, 2011 4:23 pm

So you're saying it's a good problem to have, Peter?
I just got it too. but not now, obviously.

mbeacom · Post by **mbeacom** » Tue Apr 12, 2011 4:47 pm

Yep, I get a "service unavailable" page sometimes even on the home page.

Go0gleplex · Post by **Go0gleplex** » Tue Apr 12, 2011 4:58 pm

Okay...so it IS a Troll upgrade/ site maintenance issue. I'll just grin and bear it for now then.

mgtremaine · Post by **mgtremaine** » Tue Apr 12, 2011 5:07 pm

gideon_thorne wrote:Yup. Troll Lords are working on it. I think it has something to do with the amount of forum usage vs server space?

It was a tight a fit when I moved it, so it's no surprise that it comes back to bite. Hopefully they [the hosting folks] can up the filespace limits with out charging a huge amount. As we all know your junk expands to fill all hard drive space eventually.

-Mike

serleran · Post by **serleran** » Tue Apr 12, 2011 5:10 pm

I get that error and several others, such as refused_connection and so forth. First time its allowed me to read anything on the forums in three days.

Omote · Post by **Omote** » Tue Apr 12, 2011 5:32 pm

I've tried to type a few responses to posts and each time I hit submit... SERVICE UNAVAILABLE. Son of a... let's see if this one goes through!~

~O

Omote · Post by **Omote** » Tue Apr 12, 2011 5:33 pm

Post by **timburns** » Tue Apr 12, 2011 5:59 pm

We have been experiencing some problems with the commerce site as well and those much brighter than me (not that hard a task) should be able to get all that straightened out very soon. So bear with us! Thanks, Tim

Go0gleplex · Post by **Go0gleplex** » Tue Apr 12, 2011 8:52 pm

Hopefully it will be sooner rather than later.

Tadhg · Post by **Tadhg** » Thu Apr 14, 2011 3:22 am

Yep, both sites often.

Time to upgrade from hamsters to guinea pigs!

Post by **timburns** » Thu Apr 14, 2011 4:25 am

Fear not! Brian is working hard with the company that hosts our sites to get it fixed; should be right as rain in no time.

GameOgre · Post by **GameOgre** » Thu Apr 14, 2011 5:32 pm

I get It as well but I just mash the reload button over and over till it works,umm why do I feel like thats not a good thing?

Rigon · Post by **Rigon** » Thu Apr 14, 2011 5:45 pm

I get it 2 to 3 times a day now. It's quite annoying.

R-

Post by **timburns** » Thu Apr 14, 2011 6:00 pm

I know, Rigon, it's a pain in the rumpus. We are trying to solve the issues that arose when they ported the site, but it's just a bit of growing pains and hopefully it'll get resolved soon.

Rikitiki · Post by **Rikitiki** » Thu Apr 14, 2011 6:53 pm

mgtremaine said: "As we all know your junk expands..."

<me checks down me trousers>

Whew! Ya had me worried there for a moment...

Tadhg · Post by **Tadhg** » Fri Apr 29, 2011 12:27 am

Still getting those messages . . for about 3 minutes - about 5 minutes ago.

Anyway, I get them less often than when they first arrived, but they still present themselves from time to time.

Go0gleplex · Post by **Go0gleplex** » Fri Apr 29, 2011 12:29 am

Yeah. Still getting it on occassion myself. Better than what it was there for a while.

Treebore · Post by **Treebore** » Fri Apr 29, 2011 12:39 am

Still getting it several times a day myself, but with Tim returning to his Tennis business for the Summer, who knows how long it will take the Trolls to see this...

mgtremaine · Post by **mgtremaine** » Fri Apr 29, 2011 12:58 am

I don't know that Tim could do anything other then make phone calls. In my own way I sort of took a look into it, and I can say it looks to me like something the hosting provider needs to check.

Basically when it goes down the whole website not just the forums go down. Even trying to load a non-existing page does not return a 404 or Coldfusion error, it give service unavailable. Which points to something in the stack, either IIS is busy and just blocks or IIS can't execute the coldfusion and other parts. Either way I don't think it's the Trolls fault. [However I'm an Unix/Linux Apache kind of guy what do I know about these funky IIS things]

[On top of this problem they had a far more serious problem with the website which they have solved. So rest assure there has been some eyeballs on it. Just no solution yet.

]

-Mike

Omote · Post by **Omote** » Sat Apr 30, 2011 10:58 am

What sucks for me is that this site is now labeled as potential spyware on my firewalls. I know I'm not getting anything malicious from TLG. It probably has to do with the way this site loads. But if not, TLG needs to make sure their site is secure where ever they are hosting it.

~O

mgtremaine · Post by **mgtremaine** » Sat Apr 30, 2011 1:52 pm

Do you know the list that your browser checks against? It would be good to have them re-check and get the site delisted. [Not to make do big a deal of it but they did have a problem along these lines. I had the site scanned by a major security scanner, and Brian worked hard to tighten everything up.]

-Mike

Joe · Post by **Joe** » Mon May 02, 2011 8:49 pm

Yep...just happened again today as I was trying to get on.

Treebore · Post by **Treebore** » Mon May 02, 2011 10:21 pm

Steve just "upgraded" the whole board. So we shouldn't see the problem anymore.

Tadhg · Post by **Tadhg** » Tue May 03, 2011 2:30 am

Seeing this about once or twice a day. Mostly, not a problemo . . I just come back in a few minutes and I can hit the site.

Troll Lord Games

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